Service / Engineering Administrator

Job Title: Service / Engineering Administrator
Contract Type: Contract
Location: Brighton
Salary: £20000 - £21500 per annum
Start Date: 2018-10-29
Reference: 20175ser
Contact Name: Wayne Pavitt
Contact Email:
Job Published: October 12, 2018 11:04

Job Description

Do You have a back ground working on a within a technical engineering office, or service support for a engineered product?
Do you have a good technical understanding of mechanical parts, Machinery or service of technical products?
Do you have good admin skills?

If yes, please read on!

We require a person to work within the Technical Support & Enquires office for our prestigious Manufacturer based on the outskirts of Brighton.

Service Co-ordinator / Administrator on a permanent basis.

This job requires the management of all incoming engineering & service related enquiries, from raising an inbound enquiry to support the team in the field to working with production and delivery of the required parts, machinery or services.

Scheduling of field based machinery and factory returns with customer requirements
Quotation and Invoicing - Invoicing for intervention work
Updating, transferring & archiving documents on ERP system
Management of customer complaints, producing reports and chairing the meeting review.
To provide support to other team members and cover during holiday and absence

Progress updates to customers


The prospective candidate is required to have a working knowledge of Microsoft based applications. Word/ Excel etc
Also previous experience of working with ERP systems is a key requirement

The prospective candidate is required to be able to communicate effectively in both written and oral medium in English, any additional languages would be beneficial

Hours:8:00am to 5:00pm
Salary: £21,500
Although this is quite a detailed job description the Key & essential parts to this are;

To be able to communicate well, have previously organised other parties work load / schedules & have good administration skills. if you have these please apply and we can see if you would be a good fit!

If you are an experienced Service or technical Co-ordinator / Administrator please apply below by sending your CV in word format.

Entech Technical Solutions Limited is an employment business/agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.