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Parts Co-Ordinator / Administrator

Job Title: Parts Co-Ordinator / Administrator
Contract Type: Permanent
Location: Brighton
Industry:
Salary: £20000 - £21500 per annum
Start Date: 2018-04-23
Reference: 19777part
Contact Name: Wayne Pavitt
Contact Email: wayne.pavitt@entechts.com
Job Published: April 10, 2018 11:05

Job Description

Do You have a back ground working on a trade counter for car parts or auto factor trade counter experience?
Do you have a good technical understanding of mechanical parts?
Do you have good admin skills?

If yes, please read on!

We require a person to work within the Technical Inbound enquires for our prestigious Manufacturer based in Brighton.

You will be required to handle incoming calls & enquires from customers and then be able to identify, source, & price up parts/components etc. for customers.

You will need to have a good technical understanding, good communication skills and have good admin skills (to be able to compile quotes etc.).

Although we have an more in depth description below, if you feel you tick the above boxes please apply now!




JOB PURPOSE
This job requires the management of all service calls, from raising an inbound enquiry to support the team in the field to working with production and delivery of the required service.

JOB RELATED STATISTICS:
KPI's
Scheduling with customer requirements
Quotation and Invoicing - Invoicing for intervention work
Updating, transferring & archiving documents on ERP system
Management of customer complaints, producing reports and chairing the meeting review.
Producing KPI's on the department's performance
To provide support to other team members and cover during holiday and absence

Progress updates to customers

JOB DUTIES:

The prospective candidate is required to have a working knowledge of Microsoft based applications. Word/ Excel etc

Also previous experience of working with ERP systems or similar would be beneficial

The prospective candidate is required to be able to communicate effectively in both written and oral medium in English, any additional languages would be beneficial

Hours:8:00am to 5:00pm
Salary: £21,500
Although this is quite a detailed job description the Key & essential parts to this are;

If you are an experienced Parts Co-ordinator / Administrator please apply below by sending your CV in word format.

Entech Technical Solutions Limited is an employment business/agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.

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