IT & Communications Support Engineer

Job Title: IT & Communications Support Engineer
Contract Type: Permanent
Location: Cambridge
Salary: £30000 - £35000 per annum
Start Date: 2019-05-03
Reference: 20587
Contact Name: konstantin stepanov
Contact Email:
Job Published: May 03, 2019 14:55

Job Description

We are currently recruiting for IT & Communications Support Engineer in Cambridgeshire.

Successful candidate will responsible for general maintenance of defined computer and network equipment and resolution of technical problems, covering three sites.


Manage and maintain, hardware and software on Windows and Linux Servers to include the following, but not limited to physical and virtual platforms, active directory, exchange email, Linux SLES, VMWare VCentre, GFI Languard, Sophos antivirus suite

Support of network equipment not limited to but including switches, routers, wireless access points, firewalls, microwave dishes, printers and scanners.1st/2nd line IT support onsite, via telephone, email and remote support.

Implement, manage and maintain workstations Win 7/10 including Office 2013-2019, antivirus and system updates / security updates and patches.

Install desktop VOIP phones, iPads, iPhones and Android devices Mimecast

Diagnose and repair a range of IT related devices

Maintain and update IT network documentation, and monitor network performance statistics

Troubleshoot and resolve technical issues

Provide support on ad hoc project work

Skills and Experience Required:

Previous experience of working within an IT support role

Ability to provide excellent customer service

Excellent communication skills

IT Support: 5 years (Preferred)

Windows:5 years (Preferred)

Linux Servers: 5 years (Preferred)

For further information please call Konstantin at Entech or send your CV through and we will contact you.