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Customer Services Advisor

Job Title: Customer Services Advisor
Contract Type: Permanent
Location: Portsmouth
Industry:
Salary: £0 - £16000 per annum
Start Date: 2017-10-04
Reference: 19256
Contact Name: Aaron Halls
Contact Email: Aaron.Halls@entechts.com
Job Published: October 04, 2017 15:02

Job Description

Customer Services Advisor
Permanent
Portsmouth
£16,000 per annum

We are currently recruiting for a Customer Services Advisor based in Portsmouth, Hampshire.
This is going to be a permanent position and will be paying £16,000 per annum.

Key responsibilities:
- To record accurate information on a job including
- When recording or receiving information repeat what was said or ask them to repeat to ensure information recorded is accurate
- Raise new jobs ensuring they are the correct priority and schedule convenient appointments
- Allocate the right person based on skills, availability and locality to the job
- Keep call time to a minimum to prevent people waiting for a long time to get through and talk to you
- Undertake customer satisfaction surveys on completion of the work

Key skills required:
- Must have previous customer services/call centre experience
- Must have a good telephone manner
- Must be computer literate

If you experience within customers services please apply below by sending your CV in word format.

Entech Technical Solutions Limited is an employment business/agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.