Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Portsmouth
Salary: £17000 - £21000 per annum
Start Date: 2017-07-04
Reference: 18883
Contact Name: Aaron Halls
Contact Email:
Job Published: July 13, 2017 15:20

Job Description

Do you have experience working in customer services/account management?
Would you like to be part of a global organisation?

If so, this could be the position for you!

We are currently recruiting for a global, multinational organisation based in Portsmouth, Hampshire.
We are looking for Customer Service Representatives to join the team on a permanent basis.

If successful, you will be responsible for:
- Manage large amounts of incoming calls
- Identify and assess customer needs
- Build sustainable relationships and trust with customer accounts
- Meet team targets and call handling quotas
- Handle customer complaints and issues in an efficient and professional manner
- Keep records of customer interactions
- Support lead generation and business development

Key skills required:
- Must have previous customer service/account management experience
- Knowledge of the foodservice or printing industry would be highly advantageous
- Strong telephone manner and strong listening skills

If you want to be a part of this exciting company who have great progression opportunities, please apply now!

Entech Technical Solutions Limited is an employment business/agency and complies with the Conduct of Employment Agencies and Employment Businesses Regulations Act 2003.

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