Administrator - Order Processing

Job Title: Administrator - Order Processing
Contract Type: Contract
Location: Coventry
Salary: £10 - £14 per hour
Start Date: 2018-04-24
Reference: 19824
Contact Name: Dominic Golding
Contact Email:
Job Published: April 24, 2018 14:36

Job Description


An Administrator is required by an engineering manufacturing company in Coventry for a period of 6 months.

This person will be the Primary Liaison for the assigned customer accounts relative to purchase order requirements and contractual obligations.

This role would suit a Sales Administrator (Sales Office Administrator) with previous experience of dealing directly with Customers by email and telephone, and handling Purchase Orders and Contracts.

Candidates should at least 2-3 years similar experience, ideally gained in an engineering manufacturing environment.

Candidates require previous experience using a business computer system (ideally SAP) for managing / inputting customer data; and competence with Microsoft Office (particularly Excel).

Duties include:

Liaise directly with Customers
Generating Quotations from the in house computer system
Processing Sales Orders - order entry, export license, changes, expedites, cancellations, status.
Processing Contractual requirements, approval routings (document requiring management approval).
Troubleshoot customer problems
Communicate internally with colleagues, managers and departments on the customer's behalf regarding purchase orders and/or contract issues.
Develop and maintain excellent customer service, with prompt and accurate responses.

The individual is required to learn SAP (if they have not used it before) and develop an understanding of the Contract Management Policies and Procedures.

This is a temporary role for 6 months

37 hours per week

Start time is 8:00am Monday to Friday

The pay rate will be £13.00 per hour PAYE