Administrator - Coventry
|Job Title:||Administrator - Coventry|
|Contact Name:||Dominic Golding|
|Job Published:||March 23, 2018 14:21|
An Administrator is required by an engineering manufacturing company in Coventry to provide maternity cover for 12 months.
This person will be the Primary Liaison for the assigned customer accounts relative to purchase order requirements and contractual obligations.
This role would suit a Sales Administrator (Sales Office Administrator) with previous experience of dealing directly with Customers by email and telephone, and handling Purchase Orders and Contracts.
Candidates should at least 2-3 years similar experience, ideally gained in an engineering manufacturing environment.
Candidates require previous experience using a business computer system (ideally SAP) for managing / inputting customer data; and competence with Microsoft Office (particularly Excel).
Liaise directly with Customers
Generating Quotations from the in house computer system
Processing Sales Orders - order entry, export license, changes, expedites, cancellations, status.
Processing Contractual requirements, approval routings (document requiring management approval).
Troubleshoot customer problems
Communicate internally with colleagues, managers and departments on the customer's behalf regarding purchase orders and/or contract issues.
Develop and maintain excellent customer service, with prompt and accurate responses.
The individual is required to learn SAP (if they have not used it before) and develop an understanding of the Contract Management Policies and Procedures.
This is a temporary role for 12 months
37 hours per week
Start time is 8:00am Monday to Friday
The pay rate will be £13.90 per hour PAYE (equivalent to a salary of £27K)
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