Job Description
An Administrator is required by an engineering manufacturing company in Coventry to provide maternity cover for 12 months.
This person will be using Excel extensively.
This role would suit an Administrator with previous experience of dealing directly with Customers by email and telephone, and handling purchase orders and contracts, and shipping / export information.
Candidates should at least 2-3 years similar experience, ideally gained in an engineering manufacturing environment.
Candidates require previous experience using a business computer system (ideally SAP) for managing / inputting customer data; and competence with Microsoft Office (particularly Excel).
Duties include:
Updating information related to order entry, export license, changes, expedites, cancellations, status.
Processing Contractual requirements, approval routings (document requiring management approval).
Troubleshoot customer problems
Communicate internally with colleagues, managers and departments on the customer's behalf regarding purchase orders and/or contract issues.
Develop and maintain excellent customer service, with prompt and accurate responses.
The individual is required to learn SAP (if they have not used it before)
This is a temporary role for 12 months
37 hours per week
Start time is 8:00am Monday to Friday
The pay rate will be £12.00 per hour PAYE