Account Manager

Job Title: Account Manager
Contract Type: Permanent
Location: Finchampstead
Salary: Competative
Start Date: 2019-06-07
Reference: 20672
Contact Name: Ryan Delglyn
Contact Email:
Job Published: June 10, 2019 10:18

Job Description

Account Manager - Water Treatment

Job Summary

Manage existing and new consultant accounts to achieve specifications, and convert them into sales via sub-contractors/distributors, within designated sales areas in accordance with agreed budgetary targets and to maximise company profitability.
To self-generate enquiries via contractors or consultants to break competitor's specifications as required to ensure budgetary targets are exceeded.
To develop strong relationships with client base, offering technical advice and guidance with an emphasis on contractual and legislative compliance.
To be managerially responsible for servicing the customer base to enable the company to achieve its Business Development objectives and to ensure a high level of customer satisfaction and client retention.

Primary Objectives
rMonitor and control the budget for the customer base to ensure that all financial targets are met and that all necessary financial controls are in place to comply with company and regulatory requirements.
rGenerate specifications from a portfolio of accounts whilst developing and maintaining relationships with customers and prospects to ensure that the maximum sales potential is realised in the designated sales areas.
rProvide customers and prospects within the sales areas with information about company products and services.
rMaintain all required records of sales and other relevant information to enable performance to be measured and monitored.
rGive support and guidance to other Account Managers and Sales Engineers (ie support team member) so that they are fully informed and capable of carrying out their responsibilities to the required standards whilst maintaining effective working relationships.
rMaintain full and up-to-date knowledge of all relevant technical and quality areas and associated regulations and guidance documents.
rDemonstrate excellent time management to enable client meeting targets and specification/sales generation to be met economically ensuring that visits are planned in advance to minimise unnecessary travel time.
rRespond rapidly to any client enquiry and/ or complaint and see the resulting actions to swift conclusion so that the problem is speedily resolved to the customer's satisfaction.
rProvide clients and colleagues with reports and proposals composed to exemplary and technically accurate standard, in a timely manner using branded company documentation and templates.
rSecure 1st years' service contracts on sites where quotations for equipment supply have been prepared
rSupport other divisions of the business ensuring excellent inter-divisional communication, transfer of leads, and actively seek out opportunities to promote the other divisions through interaction with customers and prospects in the sales area


ØPreferable qualification to degree level or equivalent
ØMinimum 3 years' sales / account management experience preferred
ØThorough knowledge and experience of marketing and sales
ØExcellent sales and interpersonal skills
ØExcellent communication skills
ØExcellent planning and organisational skills
ØExcellent drive and determination to surpass targets
ØMust hold a full valid UK driving licence
ØComputer literate, with general working knowledge of Microsoft Outlook, Word, Excel and Powerpoint
Person Profile

ØHard working, driven individual capable of working individually and in the field
ØExcellent communicator both with clients and within the business
ØExcellent relationship building and account management skills
ØOrganised and able to work under pressure

Further Details

ØHoliday entitlement: 22 days per year plus bank holidays
ØAuto Enrolment Pension Scheme
ØFree parking
ØIncentive Scheme
ØService award scheme
ØOpportunity for career development within the company
ØWorking hours will generally be 40hrs, Monday to Friday, 8.30am to 5.30pm, but as necessitated by the needs of the business
ØFull training will be given
ØStart date: Immediate

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